Browscap.properties file does not exist

While accessing PeopleSoft site getting following error 

Browscap.properties file does not exist

For example : 

Http://localhost:8080/ps/signon.html : Browscap.properties file does not exist

Windows 7 comes with Internet Explorer 8 by default in most countries. You might have come across some PeopleSoft website that are not properly displayed in Internet Explorer 8, this is because these websites were designed for older version of Internet Explorer. Microsoft has addressed this issue in Internet Explorer 8 with Compatibility View feature which helps make websites that are designed for older browsers look better in Internet Explorer 8. 

How to turn on the windows 7 or higher version of Internet Explorer Compatibility View :
First of all launch the Internet Explorer, and then Click on the Tools Menu Bar item on the top of the Internet Explorer browser. Here, you will see a list of options, select the Compatibility View option to enable the compatibility View. 

                                                
 

 

 

Prompt Table showing No matching values were found

When user tried to click prompt table,it showing No matching values were found,However even if we given proper prompt table.For example if you give DEPT_TBL as  prompt table for department field  its showing No matching values were found.Seems to be prompt table issue.But actually its related to component buffer.

Solution : Actually for the delivered prompts the particular page has field called SETID which gets loaded into component buffer when user selected it.Based on the SETID the prompt table values get populated.This is because SETID is a higher level key field in tables like DEPT_TBL, LOCTATION_TBL etc.Since we trying to access second level key field which is department or location we have to specify higher level key.Once it got loaded into component buffer,it will display the values for  prompt table based on given SETID.So keeping the SETID field in the page will help to display the prompt values.